

Others retweeted my frustrated 140-character-or-less complaints, even suggesting (in a not-so-subtle hinting way) that Drobo should begin paying attention. Growing increasingly frustrated, I vented on Twitter. (For the record, in the months since I tested each of the hard drives using multiple diagnostic tools and found that there were no actual errors in any of the drives).
#OLD VERSIONS OF DROBO DASHBOARD SOFTWARE#
Because there was an issue with the Dashboard software – both previous and new versions – identifying that all the bays were occupied, I was beginning to suspect a hardware fault. “Drobo cannot currently protect your data against hard drive failures.”Īt that point, I had no means using the Dashboard to determine whether or not the data protection was continuing, nor did I have confidence that, even when the data protection is finished, the Drobo will give me accurate and reliable information about the data integrity.įortunately, I managed to mount the volume and backup the read-only data off the Drobo onto separate drives, but the Dashboard was going into automatic “Data Protection” mode.ĭuring the next 120 hours (that’s more than 5 days), I tried calling Drobo, tweeting Drobo, writing to their forums, effectively trying to get someone – anyone – to contact me for more information. Do not remove any hard drives with blinking YELLOW/GREEN lights” (which of course, was all of the drives), and Ģ. “Data protection is in progress, but you may continue accessing your data. Not only was the low memory error was back, the drive not found, but there were two others:ġ. To my horror, the “new” Dashboard opened up and suddenly I have more warnings warnings all over the my screen than the Chernobyl nuclear power plant. I did this, and found that there was a new version of the Dashboard which I had hoped might ‘find’ the drive that was in the chassis but that Drobo was ignoring. The software had suddenly lost parts of itself. So, I did a rescan for more information and Dashboard suddenly told me that there were Drobo Dashboard components that are suddenly ‘missing,’ and I should re-download and restart. Stranger things have been known to happen in software. Nonetheless, the “used space” did not change at all.ĭrobo has an option to rescan the chassis to refresh the information, and so I thought that after attempting to delete the files perhaps the information display was ‘stuck.’ After all, you never know whether or not the process was ‘almost finished’ or just wasting time. After watching the progress bar (or should that have been the ‘no progress’ bar?) for hours (no exaggeration) I reluctantly stopped the process. There were several files in the Drobo Trash, so I attempted to delete them.
#OLD VERSIONS OF DROBO DASHBOARD FREE#
My first attempt to fix the problem was to free up some space.
